UPDATE 3/19/14
I received a phone call from the newly appointed store manager. She was very nice and understanding. I explained the entire story to her and she agreed the cashier should have just scanned the coupons with out embarrassing me. She said being new to the store she was going to work with them on customer service and understanding that without the customers they won't have a job! Overall I was pleased that she called and listened and agreed with me!
I know the world is a crazy, insane place.....everyone has battles they are fighting that we may not be privy too so I try to have compassion and understanding for other human beings....unfortunately my treatment at a Wal-mart store yesterday not only tested my compassion and understanding but showed that the workers there have none. I visited a Wal -Mart while visiting family in Auburn AL. I had a cart full of groceries. I had a 12 pack of Diet Coke (my fav) and a Dial Hand Soap which I previously blogged about from my Purex Insiders trials (see previous posts). I had FREE PRODUCT coupons for these items. These coupons were clearly labeled manufacturer coupons. They had that foil on them which allows an educated person to see if they are fakes or not. I had redeemed MYCOKEREWARDS.COM points for 3 free 12 pack coupons recently. I had used 2 of the coupons in previous weeks at this same Wal-Mart. So when I got up to my cashier, Sherry, I gave her the coupons for the soap and the coke with the products (trying to make it easier on her). Well as soon as I gave her the coupons her poor attitude began and she stared at the coke one for what seemed like forever. Then she says "free with what?!" I said "Huh...nothing...it's free." I used my coke points for the coupon." Sherry then says, "Huh I don't know about that." She yells clear across the store for Earl (who I am assuming was the manager of cashiers). He was busy at the customer service counter and didn't respond. She then flags down a young cashier walking by and says, "she has these". I chime in with "I have used these types of coupons here before. I got them with my coke rewards points." By this time I was embarrassed and turning red as the line looked annoyed behind me. Sherry says, "I never heard of coke points!" and I said "Well you should try them some time. They are under each cap of coke and inside of this box." I happened to look at the box and noticed it said "mycokerewards.com" so I pointed it out to her. The young cashier then says, "Well did you scan them." Sherry says "No! I wasn't sure about them!" and the younger cashier told her to try them and walked away. Well she scanned the Dial soap which worked with no problem. Then she scanned the coke one and it didn't work. Without trying anything else or getting a manager she told me she couldn't do it. I told her "I will need a manager then!" She points over to the packed customer service area and Earl who was working behind the counter. I paid for my purchases and walked over to wait in the customer service line. By this time I had been in Wal-Mart for an hour and my daughter and I were hungry since it was past lunch time. After waiting a few minutes I got to Earl and placed the pack and coupon on the counter. I then say, "Sherry would not do this for me and I am hoping you will." He doesn't say anything barely looks up but has an aggravated look on his face. He rings up my pack and tells me I owe .27 cents for tax. By this point I was so upset I say, "I hope I am never treated this way again at a Wal-Mart that I am on the verge of tears." He didn't flinch or say boo! He then gave me my receipt. Not an apology, not a word, nothing!!!
I totally understand that a company would, dare I say, be suspicious of a FREE PRODUCT coupon. But these were not dinky internet printed out coupons. They were clearly marked "manufacturer" coupons with authentic foil labeling! The cashier did not even try to scan them before embarrassing and hassling me. My treatment and the cashiers laziness were clearly not called for. The "manager on duty" was also useless. It's basic customer service! At least apologize for the way I was treated but nothing!!!!
I wanted to let everyone know this b/c it should not of happened to me and has upset me. I will no longer shop at Wal-Mart. I am aware my single person boycott will not affect Wal-Mart's bottom line, but it sure will make me feel better!
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Sunday, March 16, 2014
Monday, March 10, 2014
Spring Forward
I am so glad spring is near! I am excited for warmer weather, shorts, flip flops, sun tans (no burns). It also makes me realize how fast time does go.....it feels like a few days ago I was thinking of New Year's resolutions and now we are 3 months into 2014 and before I know it it will be over and 2015 will be here. Maybe I am over thinking it but that's what's on my mind right now :) Let me know what Spring things you are excited for!
Monday, March 3, 2014
Dial Deep Cleansing Hand Soap Review and Giveaway
Today I got a package that made me very happy. Inside the brown box was two new Dial Deep Cleansing Hand Soaps! Yay!!! Just what I needed! So I anxiously took them out opened them up and let the family have at it! First thing I will tell you is that this soaps smell fantastic! I got to try Water Blossoms and Coconut Lime Verbena. Water Blossoms was my personal favorite because it had a floral scent. Next I will tell you the package is simple, not too bulky, but bright which makes it look nice on your bathroom or kitchen sink. Then when I pumped out the soap and added water, I could feel the micro-scrubbing beads roll around on my hands. They were comfortable and helped leave my hands smooth after I washed them. Overall I love these Dial Deep Cleansing Hand Soaps! There is one more scent that I didn't get to try Yellow Raspberry & Black Sugar but maybe you will be able to try it and tell me because I am I holding a giveaway for a coupon for a FREE product. This giveaway is for U.S. residents that are 18 years of age or older. This will be a quick giveaway because the coupon expires 3/31/14. Good Luck!
a Rafflecopter giveaway
**The Dial Brand provided me with a sample of Dial Deep Cleansing Hand Soap in exchange for a product review for a product review. However, all the opinions expressed here are my own.
a Rafflecopter giveaway
**The Dial Brand provided me with a sample of Dial Deep Cleansing Hand Soap in exchange for a product review for a product review. However, all the opinions expressed here are my own.
Friday, February 14, 2014
Happy Valentines Day!
I just wanted to wish everyone a Happy Valentines Day!! We are celebrating with a quiet evening at home. How are you celebrating today? 💗💗💗💗💗
Wednesday, February 12, 2014
MAC A Fantasy of Flowers Collection Haul
I am a big fan of MAC so I just wanted to blog about my latest MAC haul. They just came out with A Fantasy of Flowers Collection. This collection has 34 products including eyeshadows, lipglosses, blushes, fluidlines, and lipsticks. Mostly everything is a mineralize formula.
I behaved myself and only picked up 4 lipsticks and some blushes.
All the lipsticks in the collection are lustre finishes which are sheerer than some of their other finishes but build-able. The colors are gorgeous and got me ready for Spring! Colors from l-r--rose lily, snapdragon, heavenly hybrid, dreaming dahlia. They retail for $16.
Then I picked up both blushes. Top- azalea in the afternoon, bottom- petal power. Both are use a mineralize formula and give a beautiful color payoff. They are a bit powdery so be careful with that. They retail for $25.
I behaved myself and only picked up 4 lipsticks and some blushes.
All the lipsticks in the collection are lustre finishes which are sheerer than some of their other finishes but build-able. The colors are gorgeous and got me ready for Spring! Colors from l-r--rose lily, snapdragon, heavenly hybrid, dreaming dahlia. They retail for $16.
Then I picked up both blushes. Top- azalea in the afternoon, bottom- petal power. Both are use a mineralize formula and give a beautiful color payoff. They are a bit powdery so be careful with that. They retail for $25.
Overall I am very please with the products I picked up. Now if only spring would come around and pick me up! :)
Thursday, February 6, 2014
Dial Vitamin Boost Body Wash review and giveaway!
As you might of assumed from some of my posts, I am a little bit over winter. Don't get me wrong it's a nice time of year but I'm tired of boots, sweat pants, and dry cracked skin. So I was very pleased when I was able to try the New Dial Vitamin Boost Body Wash. This body wash is infused with lotion and has a new vitamin complex. The bottle I tried has vitamin B infused in it, which if you didn't know is a natural humectant that helps draw in moisture and keep skin hydrated! There is also another type that offers vitamin C! I used it today and loved the smell and how creamy it was. My skin felt hydrated immediately. It left me feeling fresh and clean without that dry feeling some body washes do to my skin.
I would like to give you the chance to try the New Dial Vitamin Boost Body Wash for yourself. This giveaway is open to U.S. residents 18 years of age and older.
a Rafflecopter giveaway
****The Dial Brand provided me with a sample of Dial Vitamin Boost Body Wash in exchange for a product review. However, all the opinions expressed here are my own.
I would like to give you the chance to try the New Dial Vitamin Boost Body Wash for yourself. This giveaway is open to U.S. residents 18 years of age and older.
a Rafflecopter giveaway
****The Dial Brand provided me with a sample of Dial Vitamin Boost Body Wash in exchange for a product review. However, all the opinions expressed here are my own.
Sunday, February 2, 2014
Happy Sunday
Well happy Sunday funday all! Today is Groundhog's Day and unfortunately Phil has predicted 6 more weeks of winter. But on a positive note it's also Super Bowl Sunday!!! So what are you doing today and who are you cheering for today? Let me know and have a fabulous Sunday!
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